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Terms of service

Welcome to Aliviss. By accessing or making a purchase through our website (www.aliviss.store), you agree to be bound by the following Terms of Service. Please read them carefully before using our site or making a purchase.

1. General Conditions

  • By using our site, you confirm that you are at least 18 years old or have the consent of a parent or guardian.

  • You agree not to use our products for any unlawful or unauthorized purpose.

  • We reserve the right to refuse service to anyone at any time.

2. Accuracy of Information

  • While we do our best to provide accurate product descriptions and information, we are not responsible for errors, inaccuracies, or omissions on the website.

  • Prices, product availability, and descriptions are subject to change at any time without notice.

3. Products and Services

  • All products are for personal use only and are not intended for resale.

  • We reserve the right to limit quantities, discontinue products, or refuse orders at our discretion.

  • Colors and images of products shown on our site may vary slightly from the actual product due to differences in display screens.

4. Orders and Payments

  • By placing an order, you agree to provide current, complete, and accurate purchase and account information.

  • All payments must be completed at checkout. We accept the payment methods displayed on our site.

  • If an order cannot be fulfilled for any reason, we will notify you and issue a refund if payment has already been processed.

5. Shipping and Delivery

  • We offer free worldwide shipping.

  • Processing times are typically 1–3 business days, with delivery times varying by location (see our Shipping Policy for details).

  • We are not responsible for shipping delays caused by third-party carriers, customs, or external factors beyond our control.

6. Returns and Refunds

  • We offer a 60-Day Money Back Guarantee (see our Return & Refund Policy for details).

  • To qualify for a refund, you must follow the steps outlined in our Return & Refund Policy.

  • Shipping fees (if applicable) are non-refundable.

7. User Accounts (if applicable)

  • If you create an account on our site, you are responsible for maintaining the confidentiality of your login information.

  • You agree to accept responsibility for all activities under your account.

8. Intellectual Property

  • All content on this site, including text, images, logos, and product designs, are the property of Aliviss and are protected by copyright and trademark laws.

  • You may not reproduce, distribute, or use our content without written permission.

9. Limitation of Liability

  • Our products are designed to support well-being but are not a substitute for medical treatment.

  • Aliviss is not liable for any injuries, damages, or losses resulting from the misuse of our products.

  • To the fullest extent permitted by law, our liability is limited to the amount you paid for the product.

10. Third-Party Services

  • Some features of our site may involve third-party services (such as payment gateways or shipping carriers).

  • We are not responsible for the practices or terms of these third parties.

11. Governing Law

  • These Terms of Service shall be governed by and interpreted in accordance with the laws of the jurisdiction in which Aliviss operates.

12. Changes to Terms

  • We reserve the right to update or modify these Terms of Service at any time.

  • It is your responsibility to review this page periodically. Continued use of the site after changes are posted constitutes your acceptance of those changes.

13. Contact Information

If you have any questions about these Terms of Service, please contact us at:
📩 customerservice@aliviss.store

14. Governing Law and Jurisdiction

This Agreement, along with any dispute or claim arising from it or related to your use of our platform, including those involving payments and transactions in both fiat and digital currencies, shall be governed by and construed in accordance with the laws of Brazil and, where applicable, foreign jurisdictions as provided herein, without regard to conflict of law principles.

You agree to submit to the exclusive jurisdiction of Brazilian courts for the resolution of any disputes, claims, or controversies arising out of or relating to this Agreement, including but not limited to those involving payments in traditional currencies and cryptocurrency transactions. Where specific provisions of Brazilian law conflict with foreign laws, Brazilian law will take precedence within Brazilian jurisdiction.

Cryptocurrency transactions may be subject to Brazilian regulatory frameworks, including but not limited to those issued by the Central Bank of Brazil (Banco Central do Brasil), the Securities and Exchange Commission of Brazil (Comissão de Valores Mobiliários – CVM), and the Federal Revenue Service of Brazil (Receita Federal), as well as applicable anti-money laundering (AML) regulations and consumer protection laws under the Brazilian Consumer Protection Code (Código de Defesa do Consumidor).

Any transactions processed via Crypto.com are additionally subject to Crypto.com’s Terms of Service, which are governed by the jurisdiction specified in those terms. Users are responsible for ensuring compliance with all applicable Brazilian regulations when engaging in cryptocurrency transactions on the platform.